Silber

Your Trusted Provider

of Industrial Equipment

and Services

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Career Opportunity

Customer Service Representative

We are looking for a dynamic individual to fill the role of a Customer Service Representative within the Service Center Department. The candidate will be responsible for providing excellent customer service by ensuring that customer requests are met in a timely and efficient manner.

Main Functions

  • Prepare customers’ quotations and invoices and assist with posting receipts
  • Ensure that items are correctly supplied, in comparison to computer invoices, before delivery to the customer
  • Make recommendations to customers regarding the best product based on the stated purpose
  • Recording complete and accurate information on job cards
  • Daily balancing of the cashier
  • Process rental transactions
  • Take calls and respond to customers via the telephone when necessary
  • Ensure original Purchase Orders are collected and all charge bills and invoices are properly signed
  • Book units for Alternative Energy/ Small Engines Departments for repairs
  • Book blades for Saw Doc Department for welding, sharpening and setting
  • Ensure good housekeeping is maintained in the Service Center
  • Assist with stock checks and special projects as required

Requirements & Qualifications

  • Minimum of five (5) CSEC Subjects including Mathematics and English A
  • Experience in a similar role will be an asset
  • Proficient in Microsoft Office Suite
  • Strong verbal and written communication skills
  • Strong customer service skills with attention to details
  • Must be a team player and be able to work in a fast-paced environment

Kindly send applications along with a CV to talent@fmlgy.com or to The Human Resources Department located at Lot Q1 Providence, East Bank Demerara

Deadline For Applications: July 7, 2025

Submit Your Application

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