Farfan & Mendes Company is looking for a dynamic individual to fill the role of Customer Service Representative within the Service Center Department. The candidate will be responsible for providing excellent customer service by ensuring that customer requests are met in a timely and efficient manner.
Main Functions
- Prepare customers’ quotations and invoices and assist with posting receipts
- Ensure that items are correctly supplied, in comparison to computer invoices, before delivery to the customer
- Make recommendations to customers regarding the best product based on the stated purpose
- Recording complete and accurate information on job cards
- Daily balancing of the cashier
- Process rental transactions
- Take calls and respond to customers via the telephone when necessary
- Ensure original Purchase Orders are collected and all charge bills and invoices are properly signed
- Book units for Alternative Energy/ Small Engines Departments for repairs
- Book blades for Saw Doc Department for welding, sharpening and setting
- Ensure good housekeeping is maintained in the Service Center
- Assist with stock checks and special projects as required
Requirements & Qualifications
- Minimum of five (5) CSEC Subjects including Mathematics and English A
- Experience in a similar role will be an asset
- Proficient in Microsoft Office Suite
- Strong verbal and written communication skills
- Strong customer service skills with attention to details
- Must be a team player and be able to work in a fast-paced environment
Kindly send applications along with a CV to talent@fmlgy.com or to The Human Resources Department located at Lot Q1 Providence, East Bank Demerara
Deadline For Applications: February 15, 2026
